Refund & Sick Policy

Full Refund & Sick Policy

Life with little ones can be beautifully unpredictable, and we aim to balance flexibility with clear guidelines so our community feels cared for.

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Refund Policy

• Closed Group Series (support groups, multi-week classes): These are designed as committed series to build trust and continuity. Refunds are not available for missed sessions. We may be able to offer a make-up in another group if space is available, but make-ups are not guaranteed.

• Open/Drop-In Classes (enrichment, one-time events): Many of our teachers and facilitators require a minimum payment for each offering. Because of this, refunds are not always possible and make-ups are not guaranteed. In some cases, your registration can be transferred to another date or another person if space allows.

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We encourage regular attendance when possible, while understanding that absences sometimes happen.

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Sick Policy

The well-being of our families is a top priority. Please stay home if you or your child are experiencing:

• Fever

• Persistent cough

• Heavy nasal discharge

• Vomiting or diarrhea

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If you miss a class due to illness, we’ll do our best to explore a make-up or transfer option if available, but please note these are not always possible and cannot be carried forward into future sessions.

Thank you for helping us keep our space safe, welcoming, and supportive for all.